Rescuing EAM Strategies That Are Stalling Mid Implementation
Executive Summary
Enterprise Asset Management (EAM) programs are some of the costliest—and riskiest—digital initiatives in infrastructure. Too often, EAM projects stall midway due to under-scoped requirements, change resistance, or mounting technical complexity. When failure looms, organisations need more than advice—they need recovery. Pulse Infra’s 60-Day Fix is a proven, time-boxed intervention for re-baselining scope, rebuilding confidence, and restoring delivery. This whitepaper sets out the triggers, symptoms, and solutions for getting your EAM back on track.
Why EAM Programs Fail More Often Than They Succeed
Despite vendor assurances, many large-scale EAM programs collapse or drift. The causes are rarely technical—they are structural, cultural, and procedural:
– Fragmented ownership between IT, operations, and finance
– Misalignment between software configuration and business processes
– Weak data migration governance and poor asset hierarchy design
– Over-engineered solutions that ignore frontline usability
– Missing change management or training workstreams
When these issues converge, costs spike, timelines slip, and confidence evaporates.
1. How to Know Your EAM Strategy is Failing
Pulse Infra identifies the following red flags:
– Executive sponsorship is waning or diluted
– Project teams and end-users aren’t aligned on goals
– There’s no shared definition of ‘done’ for core workstreams
– PMOs are tracking inputs, not outcomes
– Change fatigue is growing on the frontline
– Milestones are being hit, but no one trusts the data
These indicators require urgent, structured triage—not just more reporting.
2. Pulse Infra’s Rapid Intervention Blueprint
Our 60-Day Fix follows five phases:
1. **Triage and Listening:** Conduct rapid diagnostics, stakeholder mapping, and delivery pulse checks
2. **Root Cause Mapping:** Identify breakdowns across governance, scope, system config, and data
3. **Recovery Scope Reset:** Reframe goals and re-sequence backlog around achievable value
4. **Delivery Governance Restart:** Stand up a revised cadence, clear KPIs, and escalation protocols
5. **Rebuild Confidence:** Quick wins, co-signed decisions, and re-energised communications
This process creates air cover for sponsors, structure for teams, and a new foundation for future phases.
3. Case Snapshots: When EAM Turnarounds Worked
– A Middle East transport authority was facing a halted Maximo rollout after 14 months. Pulse redefined data scope, reset change plan, and re-sequenced go-lives—program relaunched in 11 weeks.
– A European utility engaged Pulse mid-crisis after discovering 35% of assets were incorrectly hierarchised. We rebuilt the data model in parallel with use-case resets—achieving 100% audit compliance in 9 months.
– In Asia, a major airport operator had lost vendor confidence. Pulse created an executive rescue charter and governance reboot—enabling procurement to continue with revised scope clarity.
4. What It Takes to Succeed After a Stumble
EAM recovery is about restoring direction, confidence, and discipline. Pulse Infra’s success factors:
– Strong program leadership embedded in field realities
– Cross-functional credibility with operations, IT, and finance
– Experience with large-scale capital recovery, scope reset, and ISO 55001 realignment
– Communication discipline that rebuilds trust fast
– A delivery-first mindset focused on outcome, not noise
Voices from the Field
“The real risk in digital transformation isn’t failure—it’s drifting into mediocrity. Pulse gave us clarity and courage to course-correct.”
– CIO, Middle East Transport Agency
“We didn’t need a report. We needed results. Pulse showed up with sleeves rolled.”
– Director of Asset Programs, European Utility Group
Conclusion: Stop the Slide, Restart the Mission
When EAM falters, the instinct is often to double down. Pulse Infra offers a smarter alternative—stop, stabilise, and restart. Our 60-Day Fix is built for urgency and credibility. If your asset management strategy is stuck, Pulse can help you move forward—with confidence and control.